APPLICATION SUPPORT

Re-thinking, optimizing and automating your business processes is not just a matter of implementing a new ERP solution and being done with it. Investing in new business management systems is a continuous effort, with new market demands and business challenges requiring you to adapt your systems on a regular basis.

Avanade’s dedicated support organization is here to help you stay on top of things, providing you with the necessary functionality extensions, upgrades and much more. We will help you drive continuous improvement and ensure a lower total cost of ownership – whether you already have a Microsoft ERP solution in place or are looking to implement Microsoft Dynamics AX. Our Application Management expertise not only covers Microsoft Dynamics AX but also all other Microsoft applications and selected third-party programs connected to your ERP solution.

We plan for the long term, aligning IT and evolving business needs to increase your organization's agility, helping you get the maximum value from your Microsoft Dynamics AX investment through:

• Continuous improvement – gradually introducing new functionality and optimizing the use of existing modules in order to harness the full power of your Microsoft Dynamics AX solution.
• Operational continuity – for your applications and infrastructure through unparalleled support, to meet required service levels.
• Lower risk – as you are shielded from the increased complexity of release management; protected from rising maintenance costs and problems caused by deteriorating code; and insulated from delays in implementing new functionality.
• Controlled cost – without the expense in time and money of recruiting, training and retaining internal application support teams.